10 Replies Latest reply: May 30, 2012 7:22 AM by Cris Coffey RSS

Can you edit the default email templates?

Peter Moore

Hi All.

 

I have been asked to edit the default email template to remove the lines below:

 

----------------------------------------

Click on this link to submit additional information related to this Work Order.

Click on this link to request an updated status for this Work Order.

Click on this link to request an updated status for all of your recent Work Orders.

 

 

These don't appear in the templates for the email monitor or event policy notifications.

 

Are these lines hardcoded within the application? or is there a template somewhere I can edit.

 

Thanks in advance for your help

 

Regards

 

Peter