3 Replies Latest reply: May 25, 2012 2:11 PM by Jonathan Coop RSS

Newb Q:  Can't login to Patrol Central Web Edition

chadd.wheat

Hi folks, forgive the newbness! 

 

I just finished installs of RT Server, Console Server, Patrol Agent, and Patrol Central Web Edition.  All installed without error.

 

I can access the web page login screen -- but no matter what I try as username/pword, it gives me a "login failed" "authentication failed."

 

I know this is a tiny issue, but can't find the answer in the myriad of docs I searched.

 

Is there:

1.  A default user/pword?

B.  Uh, some permissions I'm missing?

3.  Something else more sinister?

 

Thanks, all!

 

C