3 Replies Latest reply: May 25, 2012 2:11 PM by Jonathan Coop RSS

    Newb Q:  Can't login to Patrol Central Web Edition

    CaptainAvenger NameToUpdate

      Hi folks, forgive the newbness! 

       

      I just finished installs of RT Server, Console Server, Patrol Agent, and Patrol Central Web Edition.  All installed without error.

       

      I can access the web page login screen -- but no matter what I try as username/pword, it gives me a "login failed" "authentication failed."

       

      I know this is a tiny issue, but can't find the answer in the myriad of docs I searched.

       

      Is there:

      1.  A default user/pword?

      B.  Uh, some permissions I'm missing?

      3.  Something else more sinister?

       

      Thanks, all!

       

      C