When make search with native property in the Incident Console, the search criteria don't take the correct information.
I have a S.O Windows Server 2003 R2
BMC AR Server 7.1.00 Patch 011
BMC Remedy Incident Management is 7.0.03 patch 009
Can you throw more light on this Cindy? something like the option taht you are selecting, a screenshot may be?
thank you Aditya, I send more information.
Retrieving data ...