It's an action proposed in a filter for example, check UI in Developer Studio.
(moving this Discussion within Product Forums / BMC Atrium / AR System)
The flow for consuming a web service in AR System is as follows:
Step 1 :- A filter process triggers a Set Fields filter action that sets fields using data from a
Step 2 :- The filter uses the mapping information stored on the server to construct an XML
document with data from the base form and the child form (if any).
Step 3 :- The AR System server sends the XML document to the web service plug-in.
Step 4 :- The web service plug-in receives the XML document, packages it into a SOAP
request packet, and calls the external web service.
Step 5 :- The external web service replies with the SOAP response packet.
Step 6 :- The web service filter plug-in extracts an XML document from the SOAP packet
and returns it to the AR System server.
Step 7 :- The AR System server receives the XML document and uses the mapping
information to parse the document and push data into the current record and any
Step 8 :- The Set Fields filter action is finished.