10 Replies Latest reply: May 17, 2012 7:48 AM by Anirban Dutta RSS

Quality of BMC Communities Search feature

Ashley Hall

This is a great resource, for customers and those considering BMC software - however one major frustration that I have is the quality of the search feature. I'll search for an error message using the top-right box (set to 'All Communities'), Communities will find no matching results - I then head over to good 'ole Google, enter the same search but prefix it with 'BMC', and I'll find a set of relevant matches!

 

My suggestion would be to scrap the Communities search, and instead link the above search form to Google - using the Google Webmaster kit, you can specifically configure a Google profile that will index your entire site, allowing you to use their engine instead of your own.

 

Hopefully I am not the only one with the above frustrations!