1 Reply Latest reply on May 11, 2012 11:29 AM by Michael Santos

    Un-associate a subtask from master when it is deleted?

    Jacque Donald
    Jacque Donald May 8, 2012 11:47 AM

      Is there a way (via escalation) where you could possibly unassociate a subtask from a master ticket if the status is changed to deleted on the subtask?

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        • 1. Un-associate a subtask from master when it is deleted?
          Michael Santos May 11, 2012 11:29 AM (in response to Jacque Donald)

          Hi Jacque,

           

          I was thinking you could use the Web Services API to accomplish this but we only have a command for the initial linking (called linkIssues).  There is no corresponding unlink command.

           

          Perhaps you can send in a request to tech support to see if it's possible.  Or maybe someone on the forum will know how to unlink using the API.

           

          Michael

           

          Michael Santos

          Software Consultant
          BMC Software