1 Reply Latest reply: May 11, 2012 11:29 AM by Michael Santos RSS

    Un-associate a subtask from master when it is deleted?

    Jacque Donald

      Is there a way (via escalation) where you could possibly unassociate a subtask from a master ticket if the status is changed to deleted on the subtask?

        • 1. Un-associate a subtask from master when it is deleted?
          Michael Santos

          Hi Jacque,

           

          I was thinking you could use the Web Services API to accomplish this but we only have a command for the initial linking (called linkIssues).  There is no corresponding unlink command.

           

          Perhaps you can send in a request to tech support to see if it's possible.  Or maybe someone on the forum will know how to unlink using the API.

           

          Michael

           

          Michael Santos

          Software Consultant
          BMC Software