1 Reply Latest reply: May 11, 2012 11:29 AM by Michael Santos RSS

Un-associate a subtask from master when it is deleted?

Jacque Donald

Is there a way (via escalation) where you could possibly unassociate a subtask from a master ticket if the status is changed to deleted on the subtask?

  • 1. Un-associate a subtask from master when it is deleted?
    Michael Santos

    Hi Jacque,

     

    I was thinking you could use the Web Services API to accomplish this but we only have a command for the initial linking (called linkIssues).  There is no corresponding unlink command.

     

    Perhaps you can send in a request to tech support to see if it's possible.  Or maybe someone on the forum will know how to unlink using the API.

     

    Michael

     

    Michael Santos

    Software Consultant
    BMC Software