10 Replies Latest reply: May 9, 2012 6:00 PM by Laurent Matheo RSS

RKM Search Times and Latency

KM King

Compared to other Knowledge Management Systems I have used in the past RKM seems slow and cumbersome.   Its search algorythm is not very complicated compared to competitor systems, yet its results take longer.  I am trying to determine if this latency is a software or a server side issue..  Therefore, I am trying to get some industry standards as to what the search latency should be.  If any one knows what the standards are, or if their personal experience is equal to or greater than 30 seconds please let me know.