I am creating a change request from Requester Console. ( where CRQ is going directly form DRAFT to Request for Change)
Now, While submitting CRQ in change form , Can i change Requested For Information which should change the approver too?
Thanks & regards
Is the approval for the Service Request or the Change Request? If you use change approval stage after Request for Change you could configure change approvals depending on the Requester Group.
what is user permission?did u tried to change with admin?
Approvers selection is based on how change approval phase is configured. If you have configured approval required for Request for Authorization stage, definitely approvers list would change as per that.
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