5 Replies Latest reply: Jul 17, 2013 2:25 AM by Shraddha NameToUpdate RSS

    Customization while upgrading

    Ravindra Babu Gudimallam

      Dear All,


      Currently our system is below


      ARS 7.5 Patch 007

      ITSM 7.5.patch 001 


      Now we are planning to upgrade to 7.6 SP2 . System have customization.


      Could you please let me know the below


      1. Can I directly run the binaries on the system  ( after taking database backup)

      2. What about customizations?


      Please help


      Thanks & regards