3 Replies Latest reply: May 2, 2012 12:19 PM by Cris Coffey RSS

EMail Error generates no active Workorder or Message

hschinnenburg

Hello,

we use TrackIT 10.5.

If we send an Email to a technican, and there will be an error in the workflow for Mail-Transfer, we get no active Information.

Does anyone has a active solution to solve this problem ?

Thank you

H.Schinnenburg