3 Replies Latest reply: May 2, 2012 11:46 AM by Tyler . RSS

ITSM 7 - Change - Task Orphans

Tyler .

Just an FYI ....
 
If you start creating a Change and then add Task(s) to the Change, but half way through you change your mind and you DO NOT SAVE the Change you will notice that all the Task(s) still exist (ORPHANS), but the Change does NOT exist.


I reported this to Remedy and they said "Working as Designed".


I'm not exactly sure how having ORPHAN records is working as designed, but they said it is.