9 Replies Latest reply: Apr 30, 2012 8:21 AM by lyricmc NameToUpdate RSS

Having Trouble Deleting Records

lyricmc NameToUpdate

I am trying to delete records from the Remedy client by using Action->Delete

 

After I search for the records and highlight what I want to delete, the delete option is greyed out.

 

How do I enable the delete option?  ( I already have system administrator priviledges)

 

Thanks