9 Replies Latest reply on Apr 30, 2012 8:21 AM by lyricmc NameToUpdate

    Having Trouble Deleting Records

      I am trying to delete records from the Remedy client by using Action->Delete


      After I search for the records and highlight what I want to delete, the delete option is greyed out.


      How do I enable the delete option?  ( I already have system administrator priviledges)