Using Best Practice view, can anyone tell me what hard dependencies are created if a change record has a relationship with a dependant change record. Does the dependant record need to be closed before the related record can begin? I can't seem to create/find any dependecy other than in name. Thanks
There is no dependancy of related change request or any other ITSM app object ( Incident, Problem, Known error etc) for closure of parent change request like Release milestone configuration.
You don't need to close the dependant change request for closing parent change request.