1 Reply Latest reply: Apr 23, 2012 6:56 AM by Vinod Gaidhani RSS

Reconciliation Engine doesn't work

Tom NameToUpdate



when I try to run jobs, manually or automaticcaly, the reconciliation jobs are running for many hours without doing anything (still 0%).


I noticed those errors in the arrecond.log at startup :

ARERR[101019] Loading of configuration definition failed as there is no server information


Thanks for your help,



ARS 7.5.00 patch 003

Atrium CMDB 7.5.00 patch 004

Asset Management 7.5.01 Patch 001

OS : Windows 2003 Server SP2 64 bits (Virtualized)

Database : Oracle (on other server) characterset UTF8 + Oracle 10G 32 bits Client