1 Reply Latest reply on Apr 23, 2012 6:56 AM by Vinod Gaidhani

    Reconciliation Engine doesn't work



      when I try to run jobs, manually or automaticcaly, the reconciliation jobs are running for many hours without doing anything (still 0%).


      I noticed those errors in the arrecond.log at startup :

      ARERR[101019] Loading of configuration definition failed as there is no server information


      Thanks for your help,



      ARS 7.5.00 patch 003

      Atrium CMDB 7.5.00 patch 004

      Asset Management 7.5.01 Patch 001

      OS : Windows 2003 Server SP2 64 bits (Virtualized)

      Database : Oracle (on other server) characterset UTF8 + Oracle 10G 32 bits Client