5 Replies Latest reply: Apr 19, 2012 11:20 PM by Ashwanth Padmanaban RSS

Remedy 7.6.04 - Moving a ticket back to Planning from Inplementation - will it re-trigger approvals?

Sara Drew

If you move a ticket back to a previous stage, does the system re-apply approvals?  I've noticed that if you move back to Draft, the tool adds the approals again, but not if you move from Implementation back to Plan & Schedule.  Do you have to manually add them as Ad-Hoc?