6 Replies Latest reply on Apr 18, 2012 10:10 AM by Ravindra Babu Gudimallam

ARWARN [60] You do not have read access to field : 303362874

Ravindra Babu Gudimallam Apr 9, 2012 2:26 AM

Hello All,

While accessing Customer field on Incidents from, Dialog view of CTM:People is opening along with an Warnign message. This is only for very few users.

ARWARN [60] You do not have read access to field:303362874

How to avoid this warnign message?

The error is not captured in Active link log and unbale to cature filter log as user dont have permission.

FYI, This is line captured in log related to this field - z1D_Force_Reconciliation(303362874)=""

Please help.

1. ARWARN [60] You do not have read access to field : 303362874

Shantanu Ballal Apr 9, 2012 2:49 AM (in response to Ravindra Babu Gudimallam)

Hi,

Check if the users are having general access permission on user form and an unrestricted access. Also make sure that this field is having a General Access and Public permission from dev studio.

HTH
Shantanu
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2. ARWARN [60] You do not have read access to field : 303362874

Ravindra Babu Gudimallam Apr 9, 2012 3:25 AM (in response to Shantanu Ballal)

yes, user has the General access permission
This field is OOB field with no Public permission.
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3. ARWARN [60] You do not have read access to field : 303362874

Laurent Matheo Apr 10, 2012 5:22 AM (in response to Ravindra Babu Gudimallam)

What permission do they have and what license type (ARS for example)?
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4. ARWARN [60] You do not have read access to field : 303362874

Aniyan Abraham Paul Apr 17, 2012 8:38 PM (in response to Ravindra Babu Gudimallam)

Hi
I ams also facing the similar issue with 7603, for me in Change Module and the message is as follows..

"ARERR [330] You do not have write access to field : PhaseManagementValidation"

not able to track anything in AL or FL logs..

write Access Permission for this field belongs to "General Access". I checked in the User Form and I could see the General Access in User's Group List.
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5. ARWARN [60] You do not have read access to field : 303362874

Shantanu Ballal Apr 18, 2012 12:37 AM (in response to Aniyan Abraham Paul)

Aniyan,

1. Open the form CHG:Infrastructure Change on Dev Studio.
2. Hit "Control F" buttons on the key pad of your computer.
3. Select "By Type" = Name and search for "PhaseManagementValidation".
4. You will find a hidden field and open the properties.
5. Go to the Permissions.
6. Check if "Allow Any User to submit" is set to "No"? change that value to "Yes" and save the form.
7. Re-test the issue again.

This is related to a defect SW00369907 in 7.6.03 version.

HTH
Shantanu
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6. ARWARN [60] You do not have read access to field : 303362874

Ravindra Babu Gudimallam Apr 18, 2012 10:10 AM (in response to Shantanu Ballal)

issue resolved by following stepa:

1. removed reconcilation id in people form
2. removed records related to profile in BMC_PERSON
3. modified profile in people form
4. After new records in BMC_Person form , re-login

issued resolved
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