14 Replies Latest reply: Feb 11, 2014 7:01 AM by Luciano Muller Nicoletti

Autocomplete Property Of Field

Aditya Sharma Apr 9, 2012 5:10 AM

Hi,

I have couple of quetions regarding autocomplete property of character fields attached with menu-

1. Is the autocomplete only works on Browser. As i observed it is working only through browser for me and not on the User tool?

2. "Auto Complete After Keystrokes" - This property is not working, I gave the value as 2 but the autocomplete starts displaying the suggestions even after typing a single alphabet. Am i doing anything wrong?

Regards,

Aditya

1. Autocomplete Property Of Field

Umesh Sonar Apr 9, 2012 6:09 AM (in response to Aditya Sharma)

Hi Aditya,

please try this -
change the "Show URL" property to False..

Regards,
US
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2. Autocomplete Property Of Field

snehal mhaske Apr 9, 2012 7:36 AM (in response to Aditya Sharma)

Hi Aditya,

1. Is the autocomplete only works on Browser. As i observed it is working only through browser for me and not on the User tool?
--> This feature applies only to forms viewed in a browser (not BMC Remedy User).

2. "Auto Complete After Keystrokes" - This property is not working, I gave the value as 2 but the autocomplete starts displaying the suggestions even after typing a single alphabet. Am i doing anything wrong?
--> Even I have tried this, but it didn't work. I am not sure but it might be a defect.

Regards,
Snehal
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3. Autocomplete Property Of Field

Aditya Sharma Apr 14, 2012 7:07 AM (in response to snehal mhaske)

US - Changing the Show URL also does not make any diffrence.

Snehal - I have seen this working in some environments, so i am not sure if this is a defect, this feature was introduced in 7.5 and i am tryin it on 7.6.04 SP1, so even if this was a defect it must have been corrected in next releasea after 7.5. So i am thinking we are missing somewhere to get this working.

Regards,
Aditya
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4. Autocomplete Property Of Field

Laurent Matheo Apr 17, 2012 7:16 AM (in response to Aditya Sharma)

Perhaps you need to flush your cache since it's client side?
If you look at the field "Customer" in "HPD:Help Desk" (which really begins at character 3) you indeed have "Auto Complete After Keystrokes" at 3.
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5. Autocomplete Property Of Field

Aditya Sharma Apr 17, 2012 12:44 PM (in response to Laurent Matheo)

Hi Laurent,

I have already tried flushing the MT as well as browser cache multiple times, all other changes i do reflect; only keystroke do not, so it cannot be only cache issue. Yes you are correct i have seen it working fine on HPD:Help Desk, but its OOTB. I will give few more trys to this and get back.

Regards,
Aditya
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6. Autocomplete Property Of Field

Laurent Matheo Apr 17, 2012 12:53 PM (in response to Aditya Sharma)

Humm as a test, can you try doing the change on "base development" rather than on an overlay?
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7. Autocomplete Property Of Field

Aditya Sharma May 3, 2012 8:56 AM (in response to Laurent Matheo)

Hi Laurent,

I tried in OOTB, changed the same for Region field on People Form.
It works intermittently.

I noticed that when i open the form and try directly typing in the Region field it works, but once i click on the dropdown Menu button which collapses the dropdown list, after that it stops working. I had to close the form and reopen to get it working again.

Regards,
Aditya
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8. Autocomplete Property Of Field

Laurent Matheo May 3, 2012 11:24 AM (in response to Aditya Sharma)

It looks more like a javascript logic issue then.
Are you using 7.6.04 sp1 mid-tier? Perhaps it would worth a shot trying with latest Mid-Tier?
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9. Autocomplete Property Of Field

Aditya Sharma May 3, 2012 11:43 AM (in response to Laurent Matheo)

Yes, i am using 7.6.04 SP1, right now i dont have SP2 system to test.
Will let you know if i get a chance. If anybody else can test will be very greatful.
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10. Autocomplete Property Of Field

Laurent Matheo May 3, 2012 4:38 PM (in response to Aditya Sharma)

I'll try tomorrow on a VM
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11. Autocomplete Property Of Field

Aditya Sharma May 8, 2012 2:32 PM (in response to Laurent Matheo)

Sorry To Bother you Laurent; But Did you got a chance to try..
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12. Autocomplete Property Of Field

Laurent Matheo May 9, 2012 5:20 PM (in response to Aditya Sharma)

Nope sorry, I had my hands full
Tomorrow it'll be quite difficult but I'll try asap, tomorrow or friday
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13. Autocomplete Property Of Field

NSHAH May 10, 2012 1:35 PM (in response to Aditya Sharma)

Hi all,

As noted in the below thread, I tried this on a 7.6.04 patch 002 (specifically 7.6.04 Build 002 201101141059) and found it to be working as expected.

https://communities.bmc.com/communities/message/242457#242457

Thanks,
Nirmal
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14. Re: Autocomplete Property Of Field

Luciano Muller Nicoletti Feb 11, 2014 7:01 AM (in response to NSHAH)

This issue is also happening on Midtier version 8.1 Patch 002.
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