10 Replies Latest reply: Apr 18, 2013 10:56 AM by pmdeshayes RSS

Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'

Himanshu NameToUpdate

Hi All,

 

I am trying to install BMC Control-M EM component on Linux Suse11 server .

I am following the install guide as suggested by you. According to install guide, I am supposed to check for prerequisite on the server before installation. When I checked it, it gave me:

 

*************************************************

Check was performed on [linux-sles-11]: SUSE Linux Enterprise Server 11 (x86_64), kernel release 2.6.32.12-0.7-default 64 bit computer.

Control-M product components version 7.0.00 with PostgreSQL cannot be installed due to missing prerequisites.

Please contact your system administrator with the messages above.

 

*************************************************

 

When I checked for the supported kernel versions for 700 version for Linux suse 11 kernel, I could see that the only supported versions are:

**********************************************

linux_suse_es_11:2.4.19-4GB:##:32:i386

linux_suse_es_11:2.4.19-4GB:##:64:i386

linux_suse_es_11:2.4.19-4GB:##:64:x86_64

***********************************************

 

However my kernel version is

*****************************************

linux-sles-11:/usr/local/drift/tmp/pre_req> uname -a Linux linux-sles-11 2.6.32.12-0.7-default #1 SMP 2010-05-20 11:14:20 +0200 x86_64 x86_64 x86_64 GNU/Linux

*****************************************

 

So my question is : Is there anyway I can install EM software on this server. By installing some patch or something else ? Can anyone please help me or guide me what should I do to complete the installation ?

  • 2. Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    pmdeshayes

    Himanshu,

     

    The fact that your kernel is more recent than the one supported should not be a problem. I have installed Control-M on linux RedHat Enterprise 6.1 with a 2.6.32 kernel without any problem.

     

    Put the whole output of the check_req.sh script here or on pastebin otherwise it will be difficult to help you out.

     

    Cheers

  • 3. Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    Himanshu NameToUpdate

    Hi PM,

     

    Here it is:

     

    linux-sles-11:/usr/local/drift/tmp/pre_req> ls

    LAST_CONTENT.TXT         kernelCheck10          os_supported.txt

    awk_test.sh              os_pre_ctm.txt         patch_check.sh

    check_req.sh             os_pre_em.txt          run_limit.sh

    check_req_oracle_db.sql  os_pre_postgresql.txt

    get_prctl_result.sh      os_pre_sybase.txt

    linux-sles-11:/usr/local/drift/tmp/pre_req> ./check_req.sh

    ********************************************************************************

    *                                                                              *

    * CONTROL-M/Server and CONTROL-M/Enterprise Manager Prerequisites Verification *

    *                                                                              *

    ********************************************************************************

     

     

    Select the database type that you plan to use with Control-M product components:

     

    1) Sybase

    2) Oracle

    3) PostgreSQL

     

    q) Quit

     

     

    Please enter the database vendor: 3

    Do you plan to install dedicated PostgreSQL Server?(y/n):

    y

    Checking operating system patches for Control-M product components..., Please wait.

     

    Checking operating system packages for Control-M product components..., Please wait.

     

    Checking operating system kernel settings for Control-M product components..., Please wait.

     

    Checking operating system patches for PostgreSQL..., Please wait.

     

    Checking operating system packages for PostgreSQL..., Please wait.

     

    Checking operating system kernel settings for PostgreSQL..., Please wait.

     

    ****************************************************************

    Take into account - "ulimit" limitations where checked for user  372

     

    Operating System prerequisite check was not successful !!!

     

    ****************************************************************

     

    The operating system prerequisites check detected that patches, packages, or kernel parameters may be incomplete (see list below).

    Ask your system administrator to verify that all kernel parameters are defined as required, and that required patches and packages have either been installed or have been replaced by a superseding one.

    You are recommended to rerun the prerequisites check after making any changes to the system.

     

    Please note: "ulimit" limitations where checked for user  372

    ------------------------------------------------------

    Kernel check results :

    ------------------------------------------------------

     

    Update for PostgreSQL:

    Set the "ulimit(NOFILES)" value to higher or equal to 1024  Set the "ulimit(FILE)" value to equal to unlimited  Install locale 'en_US.iso88591'

     

     

     

    Check was performed on [linux-sles-11]: SUSE Linux Enterprise Server 11 (x86_64), kernel release 2.6.32.12-0.7-default 64 bit computer.

    Control-M product components version 7.0.00 with PostgreSQL cannot be installed due to missing prerequisites.

    Please contact your system administrator with the messages above.

    ===========================================================================================================================================

     

     

    3. Output of uname -a

     

    linux-sles-11:/usr/local> uname -a

    Linux linux-sles-11 2.6.32.12-0.7-default #1 SMP 2010-05-20 11:14:20 +0200 x86_64 x86_64 x86_64 GNU/Linux ===========================

     

     

     

    //BR

    Himanshu Jain

  • 4. Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    pmdeshayes

    Apparently you just have to adjust the ulimits for your unix account 372 and install a locale (en_US.iso88591) and you should be good to go.

  • 6. Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    Antonio Packery

    Hi Himansha,

     

    Did you manage to install Control-M successfully, and if so, please provide a few guidelines.

  • 7. Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    Himanshu NameToUpdate

    Hi Antonio,

     

    I could not check it out due to other work but will soon be starting it again..Well I just used the installation guide which can be found with BMC

  • 8. Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    Antonio Packery

    Hi Himanshi,

     

    I have reviewed the installation guide for v7 but am still stuck on getting the server to pass the check_preq.sh script with the same errors as orginially listed by pmdeshayes.  Any help would be much appreciated.

  • 9. Re: Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    jack spar

    Hi All, 

    I have run prerequisites check script, getting below Kernel not supported error, how can I come to know which Kernel does Control-M 8 support.

     

     

    sh-4.1# ./check_req.sh

     

    ********************************************************************************

    *                                                                              *

    * CONTROL-M/Server and CONTROL-M/Enterprise Manager Prerequisites Verification *

    *                                                                              *

    ********************************************************************************

     

     

    Select the database type that you plan to use with Control-M product components:

     

    1) Sybase

    2) Oracle

    3) PostgreSQL

     

    q) Quit

     

     

    Please enter the database vendor: 3

    Do you plan to install dedicated PostgreSQL Server?(y/n):

    y

    cat: /home/ESS/Desktop/CTM: No such file or directory

    cat: Check/check_req/os_supported.txt: No such file or directory

    cat: /home/ESS/Desktop/CTM: No such file or directory

     

     

     

    This , kernel release 2.6.32-220.el6.i686 32 bit computer

    is not supported by Control-M product components version 8.0.00 with PostgreSQL.

     

    ./check_req.sh: line 215: cd: /home/ABC/Desktop/CTM: No such file or directory

    sh-4.1# ^C

    sh-4.1#

     

     

    which Kernel  version does Control-M 8 support.

  • 10. Re: Control-M EM installation on Linux server 'linux-sles-11 2.6.32.12-0.7'
    pmdeshayes

    Please open a new thread. Although the issue sounds the same, you are using a version 8.0.00 whereas himanshu was using version 7.0.00.