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Error installing Content-Linux-setup.bin in BBSA 8.2

Joe Piotrowski

Getting the following errors in the content_install_log.txt file while attempting to install Compliance content in BBSA 8.2:

 

(Apr 09 2012 03:45:19.486 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  LOG EVENT {Description=[Running NSH script command],Detail=[[nsh, -c, //@/opt/bmc/Content/ContentInstalltmp/copy-sensors-to-appserver.nsh, -a, rp16vmbbsaapp2, -x, //@/tmp/Utilities/nsh-exit.txt]]]}
(Apr 09 2012 03:45:42.323 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  LOG EVENT {Description=[NSH script output],Detail=[Parsing: arguments
Parsing appserver.
Adding rp16vmbbsaapp2 to appserver.
Parsing exit file.
Setting exit file to //@/tmp/Utilities/nsh-exit.txt
Done: arguments
Finished parsing arguments.
Setting blcli option appserver_host to rp16vmbbsaapp2
Setting blcli option authType to BLSSO
Setting blcli option serviceProfileName to bbsa
Setting blcli option roleName to BLAdmins
To change future application servers, blasadmin must be run against the _template deployment. Please refer to the chapter 'Configuring the Application Server' in the Administration Guide for further information.
blasadmin now running against deployment: default
[FileServer]
location:/jbof/storage/
name:rp16vmbbsafs1.joint.ladwp.com
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
Operating System is
ERROR: Could not parse operating system.  uname -s returned:  .
]}

-----

(Apr 09 2012 03:48:20.999 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[60],Detail=[postInstall.compliancecontent.loadTemplates]}
(Apr 09 2012 03:48:21.928 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  LOG EVENT {Description=[Running NSH script command],Detail=[[nsh, -cx, //@/opt/bmc/Content/ContentInstalltmp/master-content-loader.nsh, -a, rp16vmbbsaapp1, -x, //@/tmp/Utilities/nsh-exit.txt]]]}
(Apr 09 2012 03:48:44.235 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  LOG EVENT {Description=[NSH script output],Detail=[+nsh:226> DEBUG=1
+nsh:2247> FEATURE_SCRIPT=//@/opt/bmc/Content/ContentInstalltmp/master-content-loader.nsh
+nsh:2248> OS=+nsh:1> uname -s
+nsh:2248> OS=Linux
+nsh:2250> [ Linux '!=' WindowsNT ']'
Parsing: arguments
+nsh:2252> NULL=/dev/null
+nsh:2254> test -z ''
+nsh:2256> test -z ''
+nsh:2258> LD_LIBRARY_PATH=+nsh:1> cat /etc/rsc/HOME
+nsh:2258> LD_LIBRARY_PATH=/opt/bmc/bladelogic/NSH/lib
+nsh:2262> export LD_LIBRARY_PATH
+nsh:2263> BLCLI_FIRST_TIME=false
+nsh:2264> export BLCLI_FIRST_TIME
+nsh:2265> nsh //@/opt/bmc/Content/ContentInstalltmp/master-content-loader.nsh -a rp16vmbbsaapp1 -x //@/tmp/Utilities/nsh-exit.txt
Done: arguments
Setting blcli option appserver_host to rp16vmbbsaapp1
Setting blcli option authType to BLSSO
Setting blcli option serviceProfileName to bbsa
Setting blcli option roleName to BLAdmins
blcli call: blcli_execute
To change future application servers, blasadmin must be run against the _template deployment. Please refer to the chapter 'Configuring the Application Server' in the Administration Guide for further information.
blasadmin now running against deployment: default
[FileServer]
location:/jbof/storage/
name:rp16vmbbsafs1.joint.ladwp.com
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
ERROR: Could not parse operating system.  uname -s returned:  .
]}
(Apr 09 2012 03:48:44.236 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[95],Detail=[postInstall.compliancecontent.updateContentVersions]}
(Apr 09 2012 03:48:44.319 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  LOG EVENT {Description=[Running NSH script command],Detail=[[nsh, -c, //@/opt/bmc/Content/ContentInstalltmp/update-contents-versions.nsh, -a, rp16vmbbsaapp1]]]}
(Apr 09 2012 03:49:06.880 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  LOG EVENT {Description=[NSH script output],Detail=[Parsing: arguments
Done: arguments
Setting blcli option appserver_host to rp16vmbbsaapp1
Setting blcli option authType to BLSSO
Setting blcli option serviceProfileName to bbsa
Setting blcli option roleName to BLAdmins
blcli call: blcli_execute
To change future application servers, blasadmin must be run against the _template deployment. Please refer to the chapter 'Configuring the Application Server' in the Administration Guide for further information.
blasadmin now running against deployment: default
[FileServer]
location:/jbof/storage/
name:rp16vmbbsafs1.joint.ladwp.com
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
ERROR: Could not parse operating system.  uname -s returned:  .
//@/opt/bmc/Content/ContentInstalltmp/update-contents-versions.nsh=1
]}
(Apr 09 2012 03:49:06.881 PM -0700),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
  LOG EVENT {Description=[SET PROPERTY FAILED_INSTALL_FEATURES],Detail=[featureContent]}
(Apr 09 2012 03:49:06.882 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[95],Detail=[postInstall.compliancecontent.cleanUpInstallation]}
(Apr 09 2012 03:49:06.907 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
  PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[100],Detail=[postInstall.compliancecontent.complete]}
(Apr 09 2012 03:49:06.908 PM -0700),CONFIG,com.bmc.install.product.content.ContentPostInstallInstallationTask,
  LOG EVENT {Description=[Updating installing configuration],Detail=[Removed properties from property bundle]}
(Apr 09 2012 03:49:06.929 PM -0700),CONFIG,com.bmc.install.product.content.ContentPostInstallInstallationTask,
  LOG EVENT {Description=[Removed properties from property bundle],Detail=[[USER_PROFILE_NAME][USER_ACCOUNT_NAME][USER_ACCOUNT_PASSWORD]]}
(Apr 09 2012 03:49:07.028 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
  LOG EVENT {Description=[COMPLETED InstallationTask],Detail=[com.bmc.install.product.content.ContentPostInstallInstallationTask]}
(Apr 09 2012 03:49:07.047 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
  LOG EVENT {Description=[CREATED InstallationTask],Detail=[com.bmc.install.product.content.ContentInstallCompletionInstallationTask]}
(Apr 09 2012 03:49:07.057 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
  LOG EVENT {Description=[STARTED InstallationTask],Detail=[com.bmc.install.product.content.ContentInstallCompletionInstallationTask]}
(Apr 09 2012 03:49:07.057 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
  LOG EVENT {Description=[MESSAGE BUNDLE],Detail=[ProgressMessages]}
(Apr 09 2012 03:49:07.058 PM -0700),INFO,com.bmc.install.product.content.ContentInstallCompletionInstallationTask,
  PROGRESS EVENT {Description=[installCompletion.installCompletion.description],Progress=[80],Detail=[installCompletion.installCompletion.deleteTempLeftovers]}
(Apr 09 2012 03:49:07.235 PM -0700),INFO,com.bmc.install.utility.logging.Log,
  --------------------------------------------------------
  BMC BladeLogic Server Automation Compliance Content Library 8.2 install failed.
  --------------------------------------------------------
  Feature BMC BladeLogic Server Automation Compliance Content Library failed
  --------------------------------------------------------
(Apr 09 2012 03:49:07.236 PM -0700),INFO,com.bmc.install.product.content.ContentInstallCompletionInstallationTask,
  PROGRESS EVENT {Description=[installCompletion.installCompletion.description],Progress=[100],Detail=[installCompletion.installCompletion.complete]}
(Apr 09 2012 03:49:07.558 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
  LOG EVENT {Description=[COMPLETED InstallationTask],Detail=[com.bmc.install.product.content.ContentInstallCompletionInstallationTask]}
(Apr 09 2012 03:49:07.568 PM -0700),INFO,com.bmc.install.builder.installanywhere.InstallationPanel,
  LOG EVENT {Description=[CREATED InstallationPanelDelegate],Detail=[com.bmc.install.product.base.ui.InstallSummaryInstallationPanelDelegate]}
[root@rp16vmbbsaapp1 tmp]#

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