1 2 Previous Next 25 Replies Latest reply: Nov 14, 2012 2:52 AM by jan NameToUpdate RSS

    Error installing Content-Linux-setup.bin in BBSA 8.2

    Joe Piotrowski

      Getting the following errors in the content_install_log.txt file while attempting to install Compliance content in BBSA 8.2:

       

      (Apr 09 2012 03:45:19.486 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        LOG EVENT {Description=[Running NSH script command],Detail=[[nsh, -c, //@/opt/bmc/Content/ContentInstalltmp/copy-sensors-to-appserver.nsh, -a, rp16vmbbsaapp2, -x, //@/tmp/Utilities/nsh-exit.txt]]]}
      (Apr 09 2012 03:45:42.323 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        LOG EVENT {Description=[NSH script output],Detail=[Parsing: arguments
      Parsing appserver.
      Adding rp16vmbbsaapp2 to appserver.
      Parsing exit file.
      Setting exit file to //@/tmp/Utilities/nsh-exit.txt
      Done: arguments
      Finished parsing arguments.
      Setting blcli option appserver_host to rp16vmbbsaapp2
      Setting blcli option authType to BLSSO
      Setting blcli option serviceProfileName to bbsa
      Setting blcli option roleName to BLAdmins
      To change future application servers, blasadmin must be run against the _template deployment. Please refer to the chapter 'Configuring the Application Server' in the Administration Guide for further information.
      blasadmin now running against deployment: default
      [FileServer]
      location:/jbof/storage/
      name:rp16vmbbsafs1.joint.ladwp.com
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      Operating System is
      ERROR: Could not parse operating system.  uname -s returned:  .
      ]}

      -----

      (Apr 09 2012 03:48:20.999 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[60],Detail=[postInstall.compliancecontent.loadTemplates]}
      (Apr 09 2012 03:48:21.928 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        LOG EVENT {Description=[Running NSH script command],Detail=[[nsh, -cx, //@/opt/bmc/Content/ContentInstalltmp/master-content-loader.nsh, -a, rp16vmbbsaapp1, -x, //@/tmp/Utilities/nsh-exit.txt]]]}
      (Apr 09 2012 03:48:44.235 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        LOG EVENT {Description=[NSH script output],Detail=[+nsh:226> DEBUG=1
      +nsh:2247> FEATURE_SCRIPT=//@/opt/bmc/Content/ContentInstalltmp/master-content-loader.nsh
      +nsh:2248> OS=+nsh:1> uname -s
      +nsh:2248> OS=Linux
      +nsh:2250> [ Linux '!=' WindowsNT ']'
      Parsing: arguments
      +nsh:2252> NULL=/dev/null
      +nsh:2254> test -z ''
      +nsh:2256> test -z ''
      +nsh:2258> LD_LIBRARY_PATH=+nsh:1> cat /etc/rsc/HOME
      +nsh:2258> LD_LIBRARY_PATH=/opt/bmc/bladelogic/NSH/lib
      +nsh:2262> export LD_LIBRARY_PATH
      +nsh:2263> BLCLI_FIRST_TIME=false
      +nsh:2264> export BLCLI_FIRST_TIME
      +nsh:2265> nsh //@/opt/bmc/Content/ContentInstalltmp/master-content-loader.nsh -a rp16vmbbsaapp1 -x //@/tmp/Utilities/nsh-exit.txt
      Done: arguments
      Setting blcli option appserver_host to rp16vmbbsaapp1
      Setting blcli option authType to BLSSO
      Setting blcli option serviceProfileName to bbsa
      Setting blcli option roleName to BLAdmins
      blcli call: blcli_execute
      To change future application servers, blasadmin must be run against the _template deployment. Please refer to the chapter 'Configuring the Application Server' in the Administration Guide for further information.
      blasadmin now running against deployment: default
      [FileServer]
      location:/jbof/storage/
      name:rp16vmbbsafs1.joint.ladwp.com
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      ERROR: Could not parse operating system.  uname -s returned:  .
      ]}
      (Apr 09 2012 03:48:44.236 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[95],Detail=[postInstall.compliancecontent.updateContentVersions]}
      (Apr 09 2012 03:48:44.319 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        LOG EVENT {Description=[Running NSH script command],Detail=[[nsh, -c, //@/opt/bmc/Content/ContentInstalltmp/update-contents-versions.nsh, -a, rp16vmbbsaapp1]]]}
      (Apr 09 2012 03:49:06.880 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        LOG EVENT {Description=[NSH script output],Detail=[Parsing: arguments
      Done: arguments
      Setting blcli option appserver_host to rp16vmbbsaapp1
      Setting blcli option authType to BLSSO
      Setting blcli option serviceProfileName to bbsa
      Setting blcli option roleName to BLAdmins
      blcli call: blcli_execute
      To change future application servers, blasadmin must be run against the _template deployment. Please refer to the chapter 'Configuring the Application Server' in the Administration Guide for further information.
      blasadmin now running against deployment: default
      [FileServer]
      location:/jbof/storage/
      name:rp16vmbbsafs1.joint.ladwp.com
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      sed: error while loading shared libraries: libtermcap.so.2: cannot open shared object file: No such file or directory
      ERROR: Could not parse operating system.  uname -s returned:  .
      //@/opt/bmc/Content/ContentInstalltmp/update-contents-versions.nsh=1
      ]}
      (Apr 09 2012 03:49:06.881 PM -0700),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,
        LOG EVENT {Description=[SET PROPERTY FAILED_INSTALL_FEATURES],Detail=[featureContent]}
      (Apr 09 2012 03:49:06.882 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[95],Detail=[postInstall.compliancecontent.cleanUpInstallation]}
      (Apr 09 2012 03:49:06.907 PM -0700),INFO,com.bmc.install.product.content.ContentPostInstallConfigUtilities,
        PROGRESS EVENT {Description=[postInstall.compliancecontent.description],Progress=[100],Detail=[postInstall.compliancecontent.complete]}
      (Apr 09 2012 03:49:06.908 PM -0700),CONFIG,com.bmc.install.product.content.ContentPostInstallInstallationTask,
        LOG EVENT {Description=[Updating installing configuration],Detail=[Removed properties from property bundle]}
      (Apr 09 2012 03:49:06.929 PM -0700),CONFIG,com.bmc.install.product.content.ContentPostInstallInstallationTask,
        LOG EVENT {Description=[Removed properties from property bundle],Detail=[[USER_PROFILE_NAME][USER_ACCOUNT_NAME][USER_ACCOUNT_PASSWORD]]}
      (Apr 09 2012 03:49:07.028 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
        LOG EVENT {Description=[COMPLETED InstallationTask],Detail=[com.bmc.install.product.content.ContentPostInstallInstallationTask]}
      (Apr 09 2012 03:49:07.047 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
        LOG EVENT {Description=[CREATED InstallationTask],Detail=[com.bmc.install.product.content.ContentInstallCompletionInstallationTask]}
      (Apr 09 2012 03:49:07.057 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
        LOG EVENT {Description=[STARTED InstallationTask],Detail=[com.bmc.install.product.content.ContentInstallCompletionInstallationTask]}
      (Apr 09 2012 03:49:07.057 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
        LOG EVENT {Description=[MESSAGE BUNDLE],Detail=[ProgressMessages]}
      (Apr 09 2012 03:49:07.058 PM -0700),INFO,com.bmc.install.product.content.ContentInstallCompletionInstallationTask,
        PROGRESS EVENT {Description=[installCompletion.installCompletion.description],Progress=[80],Detail=[installCompletion.installCompletion.deleteTempLeftovers]}
      (Apr 09 2012 03:49:07.235 PM -0700),INFO,com.bmc.install.utility.logging.Log,
        --------------------------------------------------------
        BMC BladeLogic Server Automation Compliance Content Library 8.2 install failed.
        --------------------------------------------------------
        Feature BMC BladeLogic Server Automation Compliance Content Library failed
        --------------------------------------------------------
      (Apr 09 2012 03:49:07.236 PM -0700),INFO,com.bmc.install.product.content.ContentInstallCompletionInstallationTask,
        PROGRESS EVENT {Description=[installCompletion.installCompletion.description],Progress=[100],Detail=[installCompletion.installCompletion.complete]}
      (Apr 09 2012 03:49:07.558 PM -0700),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction,
        LOG EVENT {Description=[COMPLETED InstallationTask],Detail=[com.bmc.install.product.content.ContentInstallCompletionInstallationTask]}
      (Apr 09 2012 03:49:07.568 PM -0700),INFO,com.bmc.install.builder.installanywhere.InstallationPanel,
        LOG EVENT {Description=[CREATED InstallationPanelDelegate],Detail=[com.bmc.install.product.base.ui.InstallSummaryInstallationPanelDelegate]}
      [root@rp16vmbbsaapp1 tmp]#

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