4 Replies Latest reply: Mar 25, 2014 3:35 AM by Jason Miller RSS

    Viewing emails in HTML and Plain Text

    Michael davis

      We just modified all of the the notifications in SYS:Notification Messages by putting in HTML tags. We then made a header template so that they would be sent as HTML.

       

      The emails look great, but we have a number of users who prefer to view their emails in plain text and viewing emails in this manner shows them the HTML tags which looks somewhat silly.

       

      Is there a way to have Remedy send the emails out in both HTML and Plain Text format?