13 Replies Latest reply: Mar 28, 2012 3:41 PM by Carl Wilson

Advanced Mapping Option for SRD Variables

DHPINE Mar 19, 2012 5:07 PM

When navigating through the Question Management portion of the SRD, one of the required steps is to map all variables which have been defined in the PDT. We have been using the "Advanced Mapping" option due to a need to concatenate numerous question responses into a single exposed field on the generated Work Order.

Without having to start over for the mapped variable in question, is there an easy way to edit an existing mapping on those rare occasions we may need to add or modify a text label? Even though we are able to launch the "Edit Advanced Mapping" window, it doesn't allow us to make any changes to previous items which have been defined . . . it will only allow us to append new items. Either we are missing a trick or this is a bug.

Your input would be greatly appreciated.

1. Advanced Mapping Option for SRD Variables

Sanjeeva Gurram Mar 20, 2012 12:01 AM (in response to DHPINE)

DHPINE,

Take the Activelink logs and see which form is it is opening and makethe Mapping to read/write field and below that one more field will be there that is a hidden field make that as visable and make that field also read/write field

Then we can manually edit the things

I think this will help

Thanks
Sanjeeva
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2. Advanced Mapping Option for SRD Variables

Umesh Sonar Mar 20, 2012 5:45 AM (in response to DHPINE)

Hi DHPINE,

The above form is "SRD:VariableMapping_AdvancedDialog". You can modify the field access mode to read/write and modify the mapping.
But better than that you can copy the mapping, modify it manualy, and then add it.
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3. Advanced Mapping Option for SRD Variables

Carl Wilson Mar 20, 2012 7:38 AM (in response to DHPINE)

Hi,
shoot me PM or an email via the contact form on my site, I have a "SRD Quick Edit" tool available for just this purpose that I am about to release.

FYI: You cannot just edit the above field manually by changing permissions on the form as there are a number of underlying and supporting fields to the mappings i.e. One for user display, one for system evaluation of the mapping and variables.

Cheers
Carl

http://www.missingpiecessoftware.com/
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4. Advanced Mapping Option for SRD Variables

schsas NameToUpdate Mar 20, 2012 8:23 AM (in response to DHPINE)

Just in case BMC will answer to our prayers - I would also really appreciate some kind of quick editing!

And if we are just about to talk about those concatenated things - has anybody of you experienced some limitations of the field length? I once concatenated a lot of text and variables and it did not work properly until I shortened it. May somebody has the maximum field length for me?
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5. Advanced Mapping Option for SRD Variables

DHPINE Mar 20, 2012 4:13 PM (in response to Umesh Sonar)

I'm unable to find the SRD:VariableMapping_AdvancedDialog form. Can you tell me how to access it?

Thanks!
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6. Advanced Mapping Option for SRD Variables

Umesh Sonar Mar 20, 2012 10:50 PM (in response to DHPINE)

Which version you are using?
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7. Advanced Mapping Option for SRD Variables

DHPINE Mar 21, 2012 8:59 AM (in response to Umesh Sonar)

7.6.04
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8. Advanced Mapping Option for SRD Variables

Umesh Sonar Mar 21, 2012 11:06 PM (in response to DHPINE)

ok.

then please search the "SRD:VariableMapping_AdvancedDialog" from developer studio.

Thanks,
US
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9. Re: Advanced Mapping Option for SRD Variables

DHPINE Mar 22, 2012 1:42 PM (in response to Umesh Sonar)

Sorry, but I'm still having problems with this. Can you tell me which of the 64 fields associated with this form needs to be updated?
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10. Advanced Mapping Option for SRD Variables

Umesh Sonar Mar 25, 2012 11:29 PM (in response to DHPINE)

Mapping Result (303418800)
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11. Advanced Mapping Option for SRD Variables

Carl Wilson Mar 26, 2012 5:26 AM (in response to Umesh Sonar)

Hi,
I will mention this again for clarity.

When you perform a mapping operation in SRM, there are 2 associated fields that hold the values that are used for the mappings. One is a user friendly version (which shows the field names, etc) that is shown when building/updating the mapping through the GUI, and the other holds the values of the question id's used in the mappings (system mappings).

Updating one does not just automatically update the other, thus why you have to fully rebuild the mapping from scratch when you need to add in additional fields/values.

So, if you are going to head down the path of updating a mapping without fully rebuilding the mapping, then you need to be aware that just updating just one of the mapping fields will not work as expected.

Cheers
Carl

http://www.missingpiecessoftware.com/
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12. Advanced Mapping Option for SRD Variables

DHPINE Mar 28, 2012 1:13 PM (in response to DHPINE)

Thanks Carl. We finally got around to testing this and unfortunately it would appear as if your insight is correct.

While updating the Mapping Result field from the SRD:VariableMapping_AdvancedDialog form in Developer Studio did give us the ability to make edits directly to the advanced mapping form in question, the modified mappings (even field labels) were not reflected on the backend fulfillment application.

I suppose we will just need to pay special attention when creating these advanced mappings to minimize the need to go back and make corrections after the fact.
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13. Advanced Mapping Option for SRD Variables

Carl Wilson Mar 28, 2012 3:41 PM (in response to DHPINE)

Hi,
or you could head on over to my site and take a look at the "SRD Quick Edit" tool that I have available that will allow you to make the updates easily

http://www.missingpiecessoftware.com/site-map/articles/76-srd-quick-edit

Cheers
Carl

http://www.missingpiecessoftware.com/
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