Can you please provide a latest update on the issue?
Were you simply able to install the missing parts or did you face various issues. Please suggest if going with preconfigured stack installer is actually the right choice after your experience with the same.
You can't really choose what you want to install with a SSI...
If you want to install something specific, use the individual installers and install each module separately instead of the SSI.
I mean, don't use the SSI at all and use individual installers.
i was able to install AIE on top of SSI using cmdb installation package (test environment). But i didn't try others. I used invidual installers in production environment. I think BMC should extend SSI content. Because it doesn't contain whole suite.
ALex: Thanks for this information.
Laurent: I agree but there can be cases (as is the present case with me) that almost everything related to ITSM suite is required including all locale intallations. It won't be a bad option for BMC to have a preconfigured SSI that actually contains "everything" because if BMC is giving a lot in SSI, then it does not make sense to leave a few components behind which defeats the purpose of SSI.
Inclusion of all components will make SSI much more usable.
I see that it could be useful for you in your case
Just to clarify what you just said, you used installer:
BMC Atrium Core 7.6.04 SP2
Install BMC Atrium Integration Engine 7.6.04.020000
Just to ensure someone that doesnt full understand this know where to get what (and for future reference for myself )
that's correct. Also i tried on production and there is no problem. You can safely install AIE in top of SSI.
When you stated:
i was able to install AIE on top of SSI using cmdb installation package (test environment).
What exactly do you mean by cmdb installation package?
> What exactly do you mean by cmdb installation package?
As mentioned earlier in the thread, the package name would be: "BMC Atrium Core 7.6.04". You can download this package from the same EPD location where you downloaded the SSI.
What is installed with the SSI is referenced here:
BMC Remedy IT Service Management 7.6.04 Suite Stack Installation Quick Reference 25-Jan-2011
David J. Easter
Product Line Manager, AR System
BSM & Atrium Solutions Mgmt
BMC Software, Inc.