I didn't hear about load testing in Remedy. But, if anybody has done this that will be interesting to know

the details.

We are at the customer I am working with at the moment. What do you want to know?

In case you haven't seen it, there's a process performance testing doc in the community - search for "BMC Software Performance Benchmarking Kit"

Dan

May be this is too late to reply but what have you done to perform load testing on AR server? What tool did you use and can you please point me to some documentation?

thanks.

Rohini

Hi Rohini,

Im still there. We use Scapa but I have to say its ok for testing the server only. Its not a good representation of any user experience. The reason is that it doesnt take the browser into account.

So you can say, throw 500 users at the server and create incidents etc but you shouldnt use it for seeing what the performance would be actually like for end users.

For that I would use one of the FireFox plugins that repeat work and get timings from that.

Kind regards

Danny

What you can do is use Scapa (or Silk Performer) to load the system and then use some real people with stopwatches (manual) and make them do some manual measures (opening console, creating incident and so on) to check the "visual experience".

Hi Pramod,

Feel free to contact us directly on this but just to point out a few mistakes in other posts.

We do end to end testing from the end users perspective so we DO measure the end user experience!

We can also drive load from the API, Mid Tier and via the GUI.

Our tool is validated by BMC and is the only test tool to have this accreditation

If you need references then these can be provided as we work with the largest and most complex Remedy installations, world wide.

Here is a link to the technical product data sheet for more information or feel free to contact me directly:

http://www.scapatech.com/wp-content/uploads/2011/04/ScapaTPP_RemedyTechDSB10web.pdf

Many thanks

Iain

Hi Lain (nearly said Duncan)

Silk is nice to use too but Scapa is a very good tool though

We are also cheaper;-)

And please say hello to Renato Vista from me.

thanks

iain

Hi Iain (sorry for the mispell ) Yeap perhaps as I'm a tech I wouldn't know ^_^

Ok for Renato, I'll pass that along