5 Replies Latest reply on Mar 27, 2015 11:40 AM by Ramu Chittiprolu

    Impact Model Designer Error in Atrium CMDB 7.6.04 SP2

    Matthias Utiger
    Matthias Utiger Feb 28, 2012 8:51 AM

      Hi

      After successfull installation of 'BMC ProactiveNet CMDB Extensions' 8.6.02

       

      ============ Plugin/Extension load summary ============

      Notification Service Plugin:            SUCCESS

      BMC_PN: Class and Attribute Definitions for Service Impact Management:          SUCCESS

      BMC_PN: CMDB Workflow:          SUCCESS

      BMC_PN: Service Management Data:                SUCCESS

      BMC_PN: Atrium Explorer Plugin:         SUCCESS

      =======================================================

       

      I have got the following error on open the Impact Model Designer in the Atrium Core Console Application Launcher (see also the attachment)

       

      The application encountered an error.

      There was an error reading the Atrium:ExplorerPlugin form.

      Exiting the application.

       

      does anyone have a solution for this error?

       

      Thanks

      Matthias