4 Replies Latest reply: Apr 12, 2012 11:19 AM by james_burnett@csgsystems.com RSS

Impact Model Designer Error in Atrium CMDB 7.6.04 SP2

matthias.utiger@itconcepts.ch

Hi

After successfull installation of 'BMC ProactiveNet CMDB Extensions' 8.6.02

 

============ Plugin/Extension load summary ============

Notification Service Plugin:            SUCCESS

BMC_PN: Class and Attribute Definitions for Service Impact Management:          SUCCESS

BMC_PN: CMDB Workflow:          SUCCESS

BMC_PN: Service Management Data:                SUCCESS

BMC_PN: Atrium Explorer Plugin:         SUCCESS

=======================================================

 

I have got the following error on open the Impact Model Designer in the Atrium Core Console Application Launcher (see also the attachment)

 

The application encountered an error.

There was an error reading the Atrium:ExplorerPlugin form.

Exiting the application.

 

does anyone have a solution for this error?

 

Thanks

Matthias