2 Replies Latest reply: Mar 2, 2012 7:58 AM by Anuja Mohite RSS

    Remedy Error

    sajith NameToUpdate

      Hi All,

       

      I'm new to remedy. I'm getting the below error while submitting the form.

       

      ARERR [326] Required field cannot be reset to a NULL value : 536870935

      ARERR [326] Required field cannot be reset to a NULL value : 536870934

      ARERR [326] Required field cannot be reset to a NULL value : 536870936

       

      The preceding message occurred during the execution of active link TR2:CP_PushStartSR01 -- action 1 (ARNOTE 1101)

       

      Please help to reolve this.You can also call me to my num +918939929685

       

      Thanks,

      Sajith

        • 1. Remedy Error
          Martin Crothall

          Sajith,

           

          This looks like custom workflow on your installation - you will need to find the active link and fom to which it relates in Developer Studio. Either change the active link or change the properties of the field to be optional.

           

          Martin

          • 2. Remedy Error
            Anuja Mohite

            Hi,

             

            You get ARERR [326]  in the case , if your field is having Entry Mode = Required and while submiting form if that field is null. So please check properties of fields with Id's 536870935,536870934 and 536870936 are required fields or not.

            If these fields are required fields and their values are Null at the time of Submitting of the form then put values in it.

            You can also specify default values to those fields.

             

            AnujaM