No, I am afraid that the current Common Installer version does not support Internet Explorer 9 and it will not work. It does support up to and including version 8.
Pop-up blocker disabled in IE9 settings?
Also, I recommend to check the appendix A "Troubleshooting a Windows environment" of documentation "Installation Utility Reference Manual"
To clarify the supported versions, from Common Installer 7.5.62, Internet Explorer 7 and 8 are supported. Version 6 support was dropped in 7.5.62.
Apologies that the Common Installer release notes do not state which browsers are supported, I will look to have that added to the next Common Installer release notes.
I have not been able to get the Common Installer to work with Internet Explorer 9, but if someone else has, then information on how that was done would be very useful.
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I'd download Firefox, I find this more reliable. Did you try running with -serveronly option and then putting in the URL it gives you. Another option is to build on another machine and then do a silent install.
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As workaround, you can create an image (at another machine with IE8) for silent installation, and then install the image on a target machine.
I have tried this with -serveronly option only, it didn't work.
I believe, if popup blocker is enabled, it will throw the message stating popup blocker should be disabled.
Anyways, I have done this installation using silent image; it worked.
Just wanted to verify if IE9 is not supported with the latest installer. From Tony's update, it seems it is not supported.
P.S. Even I think, Firefox is indeed a good choice.
Make sure you've disabled popup blockers. If so, then I'd suggest to open a
popup blockers are disabled. Tony has confirmed that IE9 is not compatible for this installation.
I have performed the silent image install. Thanks.
I just used the -serveronly option with great success... what problem did you hit when you tried this?
Using -serveronly causes the installer to NOT attempt to bring up a Web Browser
on the host where you're running the installation. That's pretty much all it does.
Doing this will cause the installer to provide a URL that needs to be entered into
a browser. If you're getting a message about popup blocker and you don't have
popups allowed, you'll get that message. If you truly have enabled popups and
are getting this error, I'd open a ticket with BMC Technical Support.
If you are launching on Windows 7 then be sure to launch as an administrator... (choose Run as Administrator on your DOS shortcut)
I can vouch that using FF and not IE 8 connecting to the "setup.sh -serveronly" broke creating the Agent V3.9.00 image for AIX 7.1.
Specifically in my case, it would not lay down the AIX security libraries for the agent. I pulled my hair out on this one, even modifying the *.ppf files directly, until I reran the image creation connecting with IE 8 - just as a hunch - and walking through the menus to create the image.
I have found using compatibility view button as a next button works
Also check the run as administrator check box in the setup properties page.
Also Popup blocker needs to be disabled.
A Even Easier why of getting around this issue is running the exe -serveronly in cmd line.
After a while you prompted with popup with a url and ip.
Above will start a web service which you can run in a working browser on a remote machine, thus you are running the intaller remotley.
Once done click ok and the service stops.