3 Replies Latest reply: Feb 20, 2012 9:13 AM by Jose Huerta RSS

Incident Form: Customer Info popup

Jose Luis Rubio

Hi,

 

Anyone can help me with a quick question? It is regarding new popup functionality in 7.6.4. In incident form, for example, when you point your mouse in the customer field, after a few seconds a popup is shown with more details about this customer (see below). Do you know if we can configure this popup in order to include more fields like Company, Organization and Department or any field in the People form?

 

popup.jpg

 

Thanks in advance!