6 Replies Latest reply: Apr 13, 2012 7:05 AM by Samarth Patil RSS

BMC Control-M to Remedy - Do Remedy Parameters

Joan Ang

Hi all,

 

I'm a newbie in this tool. I hope to get more information on this issue.

 

I know that there is a setting "DO REMEDY" parameters which can create the Incident ticket directly.

However, when I log into the directory, ../ctm/data, I could not find the "DO REMEDY" parameters.

Could someone please guide me?

 

Thanks in advance.