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1. Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
See this
but this is about the version incompatibilty
Make sure yu are not hitting this issue
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2. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Bill Robinson
Feb 7, 2012 8:37 AM
there was a protocol change for the client connection between sp2 and sp3, so you must update the gui to sp3 if your appserver is sp3.
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3. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Hi Rohit,
I saw it before I published this topic, but here it's different – because we talking about the same release - 8.1.2
with the appl-server, and the console.
our problem was with specific machine OS (Windows 7 enterprise 32) that the console didn’t work there, and work fine with the next version 8.1.3
Erez
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4. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Hi Bill, This is not the problem - the app-server is sp2
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5. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Bill Robinson
Feb 7, 2012 8:51 AM
then i don't understand the comment about sp3 you made.
is this affecting only a single client system or many?
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6. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
It's affecting the windows 7 enterprise machines where we want to run the console, with sp3 it's working for us,
And with sp2 it's doesn't
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7. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Bill Robinson
Feb 7, 2012 9:28 AM
can you telnet from the client to the client connection ports on the appserver? is the windows firewall blocking something? is this a clean install of sp2 on the system?
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8. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Hi Bill,
It's very simple - we work with windows 7 enterprise edition, when we trying to connect with console version 8.1.2 to appl-server 8.1.2 it failed
With the error above, when we trying to connect from the same windows 7 machine - with console version 8.1.3 we succeeded to logon!!!
Is that OK to work with console 8.13 against application-server 8.1.2?
Thanks,
Erez
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9. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Bill Robinson
Feb 8, 2012 7:24 AM
Are you sure your appserver is 8.1.2 ? this error sounds exactly like the problem when you connect from a downlevel client to a 8.1.3 appserver. can you look in the appserver details and report the version ?
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10. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Hi Bill, please find attached the app-server version (it's 8.1.02)
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11. Re: Authentication failure: A network error has occurred. The authentication service may have closed the connection due to a long period of inactivity
Bill Robinson
Feb 10, 2012 7:18 AM
How many roles is your user in ?
