1 Reply Latest reply: Jan 5, 2012 3:10 PM by Virginia Leandro RSS

Default selections in Client Screen

kcoffrin

I am wondering if there is a way to default the selections within Remedy Force / Configuration / Clients.  We would like to save time on adding new clients into the system when they call our support line for the first time.

 

The selections I am referring to are:

 

Time Zone

Locale

Language

 

I have looked in Salesforce but cannot seem to find the option to default these dropdowns.