1 Reply Latest reply: Jan 5, 2012 3:10 PM by Virginia Leandro RSS

Default selections in Client Screen

Kevin Coffrin

I am wondering if there is a way to default the selections within Remedy Force / Configuration / Clients.  We would like to save time on adding new clients into the system when they call our support line for the first time.


The selections I am referring to are:


Time Zone




I have looked in Salesforce but cannot seem to find the option to default these dropdowns.