1 Reply Latest reply: Jan 5, 2012 3:10 PM by Virginia Leandro RSS

    Default selections in Client Screen

    Kevin Coffrin

      I am wondering if there is a way to default the selections within Remedy Force / Configuration / Clients.  We would like to save time on adding new clients into the system when they call our support line for the first time.

       

      The selections I am referring to are:

       

      Time Zone

      Locale

      Language

       

      I have looked in Salesforce but cannot seem to find the option to default these dropdowns.