A couple of possible ideas for you.
1. To export details of relationships, try using the AR System Form Mappings option instead, and nominate BMC.CORE:BMC_Dependency (the join form) or BMC.CORE:BMC_Dependency_ (the base form) which will give you attributes of the relationship, along with the source and destination CIs (their classes, instance and recon ids etc). From there you can probably do some smarts with Target SQL mappings in AIE to pull in data for names etc. I haven't built one of these data exchanges myself, but looking at it quickly now, it would seem possible.
2. AIE has a concept of main data mappings and secondary data mappings. When you are defining the mappings for a data exchange, you will see that there is a column heading in the box that records the selected data mapping (on the Data Mappings tab), that says 'Main Mapping' and will usually say 'Yes' for your single selected mapping. You can however, also add additional mappings, and when you do this (the heading will say 'No' for these), AIE will attempt to do a join of sorts using what needs to be defined as a common key between the two mappings. Again, I've never built one of these from scratch, but I have worked with an existing data exchange built by someone else that used this mechanism and worked fine. Suggest you take a look at the AIE documentation for an explanation of how this main/secondary mapping feature actually works to see if it can be leveraged here. In the example I had seen, the main mapping was reading a SQL table that had a column that was used as a foreign key to another table, and the secondary mapping was reading that other SQL table. At run time AIE would get the main record and map attributes from that, and would then use the foreign key to get the other table record and map some attributes from there. So provided you have data that support this primary/foreign key relationship, it is technically possible to get AIE to do the join and mapping, in a single AIE exchange. It's pretty hard to explain, but hopefully it is covered in the documentation. If not, the AIE support folks at BMC should be able to get you started.
--- Update ---
I reset the AIE admin password and now I'm able to submit the form. Will post an update once I get the join working.
Thanks for the help. When I attemp to save the AR Mapping, I receive the below error:
A failure occurred in the process used by the Set Fields action. :
Not AR Admin (ARERR 9281)
Any idea as to what is going on?
I *am* definitely logged in as an administrator.
The best solution for you here is to setup multiple mappings in one exchange. As Carey mentioned it will let you relate data from multiple sources into one.
Regarding the not AR Admin message, check that the AIE user and password setup in the AIE console matches the one setup in the AIE.cfg.
When you verifyData Exchange, a GetResult button is enabled, click on Get Result,
If every thing goes fine you receive a message for successful Data Exchange.
If not :
A] .if you are facing any issuewith AIE service, Create new AIE instance from AIEConsole-Configuration-
Instances-New and use thisinstance.
B] .on AIE console-CI Class Mappings-createnew CI class mapping. (say TestCiMapping)
C] .on AIE console-DataExchanges-Createnew Data Exchange and 'TestCiMapping' into it.
You can refer sample class mappingsand exchanges for more info.
Also try recycling remedyservices.
If I am right you talked here about AIE options because I can not see "AR System Form Mappings" in new version of AI 7.6.04.
How this could be done with new version of AIE named AI (7.6.04)?
I must export information from cmdb in flatfile from different classes. I have to use relation class table and other classes to pull information out of that.
Can someone give me steps how to do this.
I recommend you check the AI user's guide and the Spoon User's Guide to understand how to use Spoon to create jobs and modify existing jobs. http://wiki.pentaho.com/display/EAI/Spoon+User+Guide
As a general idea I would say you would have 3 CMDBInput steps, to read frmo each class and the rel-class.
Or maybe you could use a CMDBLookup to lookup for values that you are interested in.
You would combine all that, and map it to your target (DB, flatfile or whatever you choose).
You're right, I was talking about AIE not AI. AI (aka Pentaho) is not just a new version of AIE, it's a totally new tool. Since this new tool is the way forward (and AIE will eventually be withdrawn) suggest you do as Gustavo recommends above and spend some time looking at AI. It promises to do everything AIE can do plus more, and using an industry standard/open source platform.
I will use AIE for this. So question is the following:
- how I can export attributes values from different classes in one csv file?
Can I do this with AIE mappings / option configuration or...
I must do join forms with Developer to get one form with all information in it?
I need some guide about this because AIE user guide is very poor regarding this.