We have installed a new BMC Remedy 220.127.116.11 server in our development environment. We have also installed ITSM 18.104.22.168
Our task is to import entire 7.1 ITSM data to 22.214.171.124
Kindly suggest the best way to export and import the data.
Source Server : ITSM 7.1
Destination Server : 126.96.36.199
Quick suggestions will be appreciated
You can use Data Management tool to import foundation and ticket data, just export the data from source server from appropreate forms then complete DMT spreadsheets and run the DMT tool.
For CMDB data you can use import tool or AIE flat file integration.
Hoap this helps you!