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If you are comparing AIE/AI with other AR form based integration/third party tool,
So far my experience is;
- AIE/AI are more CMDB aware
- AIE has couple of adapters for (SQL, Oracle, Db2, XML, Flatfile) data sources. AI gives even more flexibility and covers wide range of data sources.
- AIE/AI has very good performance.
- Lot more flexibility in massaging data etc.
Moved Discussion to the Remedy Product Forum.