1 Reply Latest reply: Jan 12, 2011 10:56 AM by Kris Cichon RSS

BMC IBRSD: Change of the server name in IBRSD.Conf file.

rajiv NameToUpdate

what steps are needed to be performed to change the ServerName in IBRSD.Conf file so that tickets arre created in new server.

  • 1. Re: BMC IBRSD: Change of the server name in IBRSD.Conf file.
    Kris Cichon

    Hello Raj;

     

    Please check the following  http://documents.bmc.com/supportu/documents/30/71/103071/103071.pdf

    specifically page 74-75 of this document for required steps.

     

    ***************************************************************

    Configuring IBRSD to connect to a different BMC Remedy AR SYSTEM Server

     

     

     

    Ensure that the IBRSD - AR System module is installed on the BMC Remedy AR SYSTEM Server.

     

     

     

     

     

     

    1. Navigate to $IBRSD_HOME/conf/

     

    2. Open ibrsd.conf and modify the following parameters;

     

    ARSServerName

     

    ARSServerPortNum

     

    ARSServerUserName

     

    3. Run the EncryptUtility utility as explaind in "Managing AR System server logon credentials" on page 44

     

    4. Restart IBRSD

     

     

    Kris Cichon

    Column Technologies

    FLS TEam Lead