2 Replies Latest reply: Oct 20, 2010 1:33 PM by Ibrahim Bateiha RSS

    SRM Fails to create a change request from service reques ERROR 314

    Ibrahim Bateiha

      Dear All

       

      II have a major problem in my Bmc Remedy 7.5 , that i want to submitt some of request and they could not be submitted successfully,

      when i go to request details the process view , i found in event viewer the following error :

       

      Event:SRM_OUT_CREATE_APP_REQUEST

      Error : 314

      Return Message : ARCreateEntry - Field does not exist on current form

       

      note that they were submitted successfully but this happened suddenly

       

      please can anybody help me to take over this .

       

      regards

      Ibrahim