2 Replies Latest reply: Oct 20, 2010 1:33 PM by Ibrahim Bateiha RSS

SRM Fails to create a change request from service reques ERROR 314

Ibrahim Bateiha

Dear All

 

II have a major problem in my Bmc Remedy 7.5 , that i want to submitt some of request and they could not be submitted successfully,

when i go to request details the process view , i found in event viewer the following error :

 

Event:SRM_OUT_CREATE_APP_REQUEST

Error : 314

Return Message : ARCreateEntry - Field does not exist on current form

 

note that they were submitted successfully but this happened suddenly

 

please can anybody help me to take over this .

 

regards

Ibrahim