Alan, RKM 7.6 leverages AR System 7.6 FTS technology, so look here for file list
and debug items.
I've used "Article Conversation Tool", it works terrific indeed with XML files
(we also provide the right templates to import RKM 7.5 Knowledge Aticles, so
it's really seamless here)
Okay I see the FTS section in the configuration guide. Thanks.
What are the specific tables in our Oracle database which contain RKM or RKM-related data?
We developed a new tool to convert from HTML, CSV and XML to RKM 7.6.04 format.
It should work for 7.6.03 as well.
It's not GA yet but I can send it to you and you can try it.
I too would be interested in looking into this tool - especially if it is antipcated that it can work with 7.6.03. Could you perhaps send it to me as well? Thanks.
Brad, I've been able to enjoy this tool, very nice!
We're looking at the best ways to share it with a bigger audience.
Would others in this community be interested ? (pls add your comments)
I would like to look at this tool.
Yes Shlomi I would like to try it.
Has the tool been posted?
If not, can you send it to me?
Yes please, I would like to try the tool as well.
Matt please put me on your distribution list,
Does the conversion tool include all the values from the RKM 7.2 articles?
the 7.6.03 conversion tool does not include: