1 Reply Latest reply on Sep 8, 2010 2:50 AM by Carl Wilson

    Queshion on SRM Licensing

    Sivarama Prasad
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      Hi,

       

      I need some clarification on SRM Licensing part.

      What is Self Service user License & Analyst license? and whare it is used?

      We have installed SRM 7.6? we dont have any option to apply these licenses in the system.

      Can any anybody share the document/white paper that explains about ITSM Licensing and SRM Licensing.

       

      Regards

      Siva