5 Replies Latest reply: May 20, 2009 12:07 PM by Tarek Al Talib RSS

    Unable to create an incident

    Suma Bhat

      Hi,
      I am trying to familiarize myself with the Incident Management Application.
      I want to create a new Incident, but I cant.
      I have filled out all the required fields, but still unable to save the incident.
      The system complains that Incident ID must have a value,
      but that text field is disabled and doesn't have any auto-generated id in it either.

      How do I get around this problem ?

      Thanks,
      Suma