Skip navigation

Smart IT - Make Incident Description field attachments visibile in ITSM Mid-tier Incident form

score 260
You have not voted. Delivered

Currently, attachments added to the Smart IT Incident view's Description field are only available for viewing in Smart IT.  If you view the same Incident in ITSM Mid-tier Incident form, there is no way to view these attachments, or even tell that they exist.  Please create a way to access these attachments from the ITSM Mid-tier Incident form.


Vote history