We welcome the approach from BMC to support an annotation in BPPM Attribute graphing. However it need more refinement or flexibilities, which we believe is more important,
- Out of box functionality (optional)to create the an event in BPPM based on the annotation notes with monitor mapping.
- Functionality to support an annotation as an incident field in IBRSD .(e.g attachment) . It will help to work support teams fluently and there will be no need to login BPPM console.
- Functionality to send annotation in an email.
- It will be more friendly if the annotation will be added as an event field (or an linked filed which will navigate to annotations for particular attribute/parameter )along with Attribute graphing.