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v12 - Ability to have shared fields shared across Containers

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You have not voted. Product Team Review

Version 12 has the ability to have shared fields that can be reused for multiple types of records within a single container.  The main benefit of this is the ability to maintain a dropdown list of choices for multiple types of records.  This is an Idea to have these fields available in other Containers as well.  You may want your Service Level Targets to have fields that match fields in your Incident for example.


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