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Add a flag to show attachment exists on the record.

score 380
You have not voted. Product Team Review

Requirement: While using consoles and if there are attachments attached to incident or any other records, they have below choices which needs an extra click

 

1.Actions > View attachments

2.Related list > Attachments tab

3.Other option is to use Incident standard form (example)

Using this give 2 interfaces and they lose all functionality of consoles

 

Please add a flag which could be included any views or on forms ( just like vip etc)

This way they do not miss on attachments

 

Attach.jpg

 

Submitted for customer

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