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Ability to Quickly View & Delete Multiple File Attachments

score 190
You have not voted. Product Team Review

Management of File Attachments to a ticket needs an overhaul. The following would be extremely useful:

 

- Ability to remove several attachments at once

- Ability to quickly view a file attachment without having to download it

- Ability to prevent image files from email signatures being attached to tickets

- Ability to prevent duplicate documents/files from being attached

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