Skip navigation

Remedyforce - Round robin assigning for a queue

score 150
You have not voted. Delivered

In my previous ticketing system, we had a way to round robin assign tickets to members of a queue.

This was great for incoming incidents to the Helpdesk crew.

Currently Remedyforce doesn't have this kind of option and I would like to request an enhancement.


Please and Thanks,


Kyle Ortman

Helpdesk Analyst II

H. D. Smith.


Vote history