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Remedyforce - Round robin assigning for a queue

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In my previous ticketing system, we had a way to round robin assign tickets to members of a queue.

This was great for incoming incidents to the Helpdesk crew.

Currently Remedyforce doesn't have this kind of option and I would like to request an enhancement.

 

Please and Thanks,

 

Kyle Ortman

Helpdesk Analyst II

H. D. Smith.

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