At this time, the ITSM suite does not include a method for renaming Organizations and/or Departments. As government and business entities alike are constantly reorganizing themselves, a significant workload burden results for ITSM administrators when implementing said changes. Values can appear on more than a dozen forms many of which don't even support the 'Modify All' function.
Augment existing Data Wizard functionalty to include the ability to modify existing Organization and/or Department values throughout the entire ITSM data repository.
Reference BMC RFE SW00317191