In DWP Catalog (DWPA), the built-in reports (Reports > Service Requests) provide visibility into the Services that are being requested where an Internal Workflow is leveraged. However, if using an External Catalog Profile (i.e. Pointing to a URL or MailTo: link), this information is not captured.
I would like to see analytics built into these reports to show when people View these services as well as click-through on the link. While we can't see what they do once they get to the external site, it at least would provide insight on how often those services are utilized.